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Privacy Policy

Last updated: October 2025

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​Welcome to Bengal Treats (“we”, “us”, “our”).
Your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://www.bengaltreats.in or use our services.

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We collect the following categories of information when you interact with our Website or make a purchase:

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A. Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party gateways)

  • Order history and preferences

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B. Non-Personal Information

We may also collect:

  • Browser type, device information, IP address, and operating system

  • Pages visited, time spent, and browsing behaviour

  • Cookies and similar tracking data (see Section 7 below)

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2. How We Use Your Information

We use the information collected for purposes including:

  • Processing and fulfilling your orders

  • Delivering products and services efficiently

  • Communicating with you about your orders, offers, and updates

  • Improving our Website, products, and customer experience

  • Handling payments and preventing fraud

  • Complying with legal obligations and resolving disputes

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3. How We Protect Your Information

We adopt appropriate data-collection, storage, and processing practices along with strict security measures to protect against:

  • Unauthorized access, alteration, disclosure, or destruction of personal data

  • Accidental loss, misuse, or damage

All sensitive data (like payment details) are processed through SSL-secured payment gateways and not stored on our servers.

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4. Sharing & Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal information.
However, we may share information with trusted third parties only when necessary for:

  • Order Fulfillment: Courier and logistics partners to deliver your order

  • Payment Processing: Secure payment gateways such as Razorpay, Paytm, etc.

  • Website Operations: Hosting and analytics services that help improve performance

  • Legal Requirements: When required by law or to protect our rights and users

All such partners are contractually obligated to keep your data confidential and use it solely for the intended purpose.

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5. Data Retention

We retain your personal data only as long as necessary to:

  • Complete the transactions for which it was collected

  • Comply with legal, accounting, or reporting obligations

  • Maintain records of completed purchases for tax and audit purposes

Once no longer required, data is securely deleted or anonymized.

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6. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: You may request a copy of your data that we hold.

  • Correction: You may update or correct inaccuracies in your information.

  • Deletion: You may request deletion of your personal data (subject to legal or contractual obligations).

  • Withdraw Consent: You may withdraw your consent for marketing communications at any time.

To exercise these rights, please email us at bengaltreats@gmail.com.

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7. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

You can choose to disable cookies via your browser settings; however, this may limit some features of our Website.

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8. Third-Party Links

Our Website may include links to third-party websites (for example, courier tracking or payment portals).
We are not responsible for the privacy practices or content of those websites. Please review their policies before providing any personal data.

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9. Data Transfer

While our operations are based in India, some of our service providers may process data in other jurisdictions. By using our Website, you consent to such transfers, provided that adequate safeguards are in place.

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10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided us personal data without parental consent, please contact us immediately, and we will delete such data.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Last Updated” date.
We encourage you to check this page periodically to stay informed about how we protect your data.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Bengal Treats
Address: Baharu, Joynagar, WB, India
Phone: +91 8282926644
Email: bengaltreats@gmail.com
Website: https://www.bengaltreats.in

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